Allianz Partners

is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

We're looking for our new members!

PURPOSE

Coordinate the assistance services required by our clients, focused on providing a service of excellence.

Giving a quick, effective and quality solution. Adherence to rights standards, process and regulations of the company.

ROLES AND RESPONSABILITIES

-Answer inbound calls and handle middle & back office activities in accordance with the standard operating procedure.

-Develop an extensive and solid knowledge of our products in order to provide timely and accurate information to our customers 24 hours.

-Follow up of individual cases until the closure of files and solution to clients.

MINIMUN QUALIFICATIONS

·High school certificate.

·Typing and computer skills.

·Over a year in previous Jobs.

.English (Advanced).

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.