Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Our Dematic Logistics team has an immediate need for a Sales Analyst at our Monterrey location. The Sales Support Specialist works under the direction of the Service Sales Operations Manager. They will assist with handling requests and providing customer service guidance and support to the Customer Service Sales Team. Other responsibilities include dealing directly with internal and external customers, maintaining, and updating site documentation as required via Salesforce, processing order entry and renewals, monitoring service call/email activity, and following up with regional Account Managers and customers as needed.
What we offer:
What We Offer
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Logistics and Supply Chain Careers at Dematic
Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.
Tasks and Qualifications:
Essential Role and Responsibilities
Perform Order Entry processing and contract renewal documentation which includes: Review of documentation, uploading documentation, filling out documentation, auditing and reviewing peers' documentation and constant communication and follow-up to meet tight deadlines
Coordinate and oversee various project and scheduling activities as backup (or primary) support
Provides support to Account Managers, Aftermarket Account Managers, and customers during the sales process.
Assists in maintaining a detailed contact list, customer installations, and logging/tracking potential sales opportunities.
Supports account relationships with the designated Account Manager(s).
What We Are Looking For
Strong interpersonal skills in dealing with internal and external customers
Strong organizational and communication skills
Experience with MS Office, Salesforce, and SAP
Ability to work in a high-pressure, high-stress, and dynamic environment
Positive attitude towards customers and co-workers
Prioritization skills are a must
Ability to identify problems as they occur and take appropriate steps to solve them
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