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Customer service
Si el reclutador te contacta podrás conocer el sueldo
LG ELECTRONICS LGEVR RAMOS ARIZPE en
Sobre el empleo
Subcategoría: Distribución
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Prestaciones superiores a las de la ley
- Fondo de ahorro
- Vales de despensa
Descripción
Customer Service Analyst
Responsibilities
- Responsible for Sales & Operation Activity – Demand & Inventory Analyze daily/weekly/monthly/quarterly/yearly requirements
- Establish robust communication channel with all Customers, facilitate S&OP Activity from LGE manufacturing plants to Customer
- Supply required materials to customers through outsourced W/H
- Adjust break point for new materials based upon new material available timing & OEM requirement
- Apply EWO results to material supply plan
- Provide material contingency plans as needed
- Issue a purchase order for production parts
- Provide S&OP solution to OEM to address mismatching issues between materials & part numbers
- Provide shipment related documents to internal and external customers as requested
- Adjust shipment plans to OEM plants based upon material status including PPAP approval
- Provide estimated & actual revenue
- Join S&OP meeting with HQ/ Other team to provide update on S&OP activity if required
- Overview and determine relevant material labels & Packaging for W/H team, plants and LGE
- Manage expedite orders to OEM plants, manage obsolescence with OEM plants and claim against Customer if it is valid, Reconcile CUM (shipment vs order) with OEM plants
- Tracking & reporting results to management and working closely with the cross-functional team to maximize the business
- Plan work for warehouses and make sure inventory is ready for delivery
- Other duties may apply
Requirements
- Bachelor's degree
- 3+years Automotive industry experience
- Organized and detail focused in communications and process documentation
- Ability to problem solve complex customer & supplier issues to be a part of the solution
- Knowledge of Microsoft Office applications
- Working knowledge of ERP, MRP, or WMS
- Experience in manufacturing environment & OEM supply chain role (S&OP, Demand planning, Supply Planning)
- English: Intermediate - Advanced
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ID: 19191806