ABOUT THE OPPORTUNITY…

Supports sales representatives and channel partners in administrative functions such as order processing, customer quoting, sales information management, product training, and financing. This role operates within the Sales Support and Administration function, offering broad expertise across multiple disciplines.

KEY RESPONSIBILITIES…

• Provide administrative support to sales representatives and channel partners, including order processing, customer quotes, and sales information management.
• Utilize Google Workspace tools (Sheets, Slides, etc.) and Data Studio for data analysis, trend visualization, and reporting.
• Analyze data trends, visualize insights, and ask critical questions to drive decision-making and operational improvements.
• Collaborate with global teams across different cultures and languages to address and solve operational needs.
• Engage with production, management, leadership, and key partners in finance, operations, and legal to support financial business operations.
• Conduct forecasting and variance analysis to understand key financial metrics and inform decision-making.
• Transform key performance indicators (KPIs) into actionable and measurable plans to drive business success.
• Manage data collection, normalization, and exception reporting across multiple groups and stakeholders.
• Maintain and update business operational models based on financial changes, new products, and other influencing factors.
• Partner with global teams and leadership to develop, launch, and roadmap operational management platform technology using SCRUM/engineering methodologies.
• Interpret commercial contract terms related to Statements of Work (SOW), Master Service Agreements (MSA), & pricing models.

YOUR QUALIFICATIONS…

• Strong understanding of financial analysis, including concepts like time value of money, depreciation, fixed cost allocation, and return on investment.
• Proven experience in leading deal discussions, performing financial analysis of costs and prices, and applying negotiation strategies.
• Excellent financial modeling skills, particularly using Excel.
• Strong desire to support commercial partners by ensuring an efficient and transparent approval process.
• Outstanding communication and relationship-building skills to foster trust with global stakeholders and cross-functional teams.
• Knowledge of leveraging technology in workflows, analysis, and reporting to enhance business operations.
• Familiar with LEAN and Six Sigma principles.
• Advanced spreadsheet skills and experience using Salesforce.
• Proficiency with Google Workspace and Data Studio for data management and analysis.
• Experience working with and managing remote teams effectively.

WHAT'S IN IT FOR YOU?

• Be part of an ever evolving global organization focused on transformation and innovation
• A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
• Global connectivity to learn from 26,000+ teammates across 52 countries
• Be part of a winning team who embrace diversity, inclusion, and our differences
• Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement