Job Description

The Internal Communications & Services Analyst supports the Global Internal Communications team in implementing employee communication strategies and initiatives. The IC Analyst provides the raw and processed data to assist the team in decision-making, project planning, and execution. The IC Analyst works under the supervision of an advisor.

Main Responsibilities

• Communication Support: Support in developing and implementing internal communication strategies to ensure consistent and effective messaging across the organization.
• Event Coordination: Support the planning and execution of company events (Annual General Meeting, Cemex Day, Quarterly Calls, Cemex Global Awards, CEO Open Dialogues, End of Year Dialogue with ExCo, among others).
• Content Creation: Help plan, create, edit, and distribute internal communications materials, including newsletters, emails, intranet content, and other digital media.
• Data Analytics: Collect, process, and analyze data to measure the effectiveness of internal communication strategies and initiatives. Provide insights and recommendations based on data analysis.
• Project Support: Assist with project planning and management to ensure timely and successful execution of communication initiatives.
• Stakeholder Collaboration: Work closely with various departments and teams to gather information, coordinate efforts, and ensure alignment in communication activities.
• Administrative Tasks: Perform administrative duties as required, including scheduling meetings, maintaining records, and managing communication tools and platforms.

Position Challenges

• High-intensity work schedules when supporting the coordination of key company events.
• Hard deadlines for preparing briefings and supporting materials for internal and external events.
• Ensuring consistent communication across multiple time zones and cultural contexts.
• Integrating and analyzing large volumes of data to measure communication effectiveness.
• Coordinating logistics for live events and ensuring flawless execution.
• Keeping communication content engaging and relevant for a diverse, dispersed workforce.

Qualifications

• Fluent in Spanish and English (speaking and writing proficiencies)
• Proficiency in data collection and analysis tools.
• Ability to work collaboratively in a team environment.
• Excellent organizational and project management skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with digital communication platforms and content management systems.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Prior experience or internships in communications, marketing, or a related field are preferred but not required.
• Personal attributes:
  • Detail-oriented: Keen attention to detail and commitment to producing high-quality work.
  • Proactive: Self-motivated with a proactive approach to problem-solving.
  • Adaptable: Ability to adapt to changing priorities and work under tight deadlines.
  • Collaborative: Strong interpersonal skills and the ability to build positive relationships with colleagues at all levels.

Internal/External Relations

INTERNAL

• Peers in the Communications and corporate functional areas
• Local and regional communication colleagues

EXTERNAL

• Design and production companies

CEMEX Diversity and Inclusion Statement

At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity; we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy/maternity/paternity, and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.