Business Operations Manager Description - Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees. Responsibilities: Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP). Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management. Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact. Works cross-functionally to prioritize backlog. Partners with global business units and supply bases to generate and deliver demand signals. Leads cross-functional regional and global business unit planning teams to maintain and enhance the current business processes. Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address. Contributes to priority projects by adding creative insights and developing recommendations. Communicates requirements and guidelines to the regional and global business unit planning teams. Mentors junior-level staff and establishes guidelines for the mentorship programs. Leads and manages a Regulatory Trade Compliance program. Education and Experience Required: First level university degree or equivalent experience; advanced university degree preferred. Typically 6-10 years of experience in a supply chain function. Experience in more than one supply chain function. Broker's license and/or 6-10 years of experience in a customs/global trade function. Knowledge and Skills: Excellent understanding of supply chain processes (plan, source, make deliver). Identifies cutting edge analytical tools, models and methods for making key business decisions. Excellent communication and influencing skills; mastery in English and local language. Excellent internal and external relationship management skills. Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling. Very Strong project management skills, with capability to manage cross functional teams in multiple geographies. Strong business acumen and technical knowledge within area of responsibility. Very strong understanding of HP's overall supply chain strategy. Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling. Excellent understanding of national and international trade requirements to align customs/trade function with business objectives. Thorough knowledge of inventory modeling and analysis. Strong leadership skills including team-building and conflict resolution and management. Excellent understanding in developing and managing a trade compliance program. Job - Supply Chain & Operations Schedule - Full time Shift - No shift premium (Mexico) Travel - Not Specified Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. If you'd like more information about HP's EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement