If you're an expert bilingual customer service professional seeking an exciting career in a dynamic work environment, we have an excellent opportunity for you! Join our team of Bilingual Call Center Agents in CDMX and enjoy a competitive salary, excellent benefits, and a positive and supportive work environment.

What will you do as a Bilingual Agent?

-You will handle middle and back-office activities and be responsible for various member service inquiries and transactions by actively listening to customers who call.

-You will develop an extensive and solid knowledge of our products to provide accurate and timely information to our customers.

-You will achieve individual quality and productivity targets and contribute to overall team KPIs.

What do you need to join our team?

-Advanced/Excellent English (written and spoken level).

-Minimum experience of 6 months in customer service, call center or contact center.

-Excellent communication skills to courteously and professionally handle all inbound calls, offering solutions with a positive attitude.

-Location: Mexico city

What do we offer?

-Base salary: from $12,500 MXN.

-Law benefits.

-$1,400 MXN in food coupons.

-Work zone: on-site operations.

After the 3rd month:

-Base salary: $13,900 MXN (before taxes) + $2,000 in bonus + life insurance + major medical expenses insurance + $1,400 MXN in food coupons.

If you're looking for a job where you can use your advanced English communication skills and help customers solve their needs, apply now to join our team of Bilingual Call Center Agents in Mexico City! We're excited to receive your application!