Purpose

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This position requires strong leadership, coaching skills, and expert level follow through. You must be able to cut through ambiguity and be comfortable with rapid prioritization/re-prioritization as needed. You will be working with other cross-functional groups that will have varied technical experience, so simple, clear communication is key in this role.

Essential Duties

• Proficient in English having excellent oral and written communication skills.
•  4+ years of experience in leadership role
•  Sound exposure to Agile methodology
• Manage and ensure internal customer expectations (US) are met from a work delivery standpoint.
•  Strong people management skills.
•  Strong Team Player with good time management, interpersonal & presentation skills.
•  Good Conflict management and listening skills.
•  Coaching and evaluation of the team members.
•  Go Getter attitude to handle challenging development tasks. Demonstrate a strong positive CAN-DO attitude with a strong focus on results and delivery.
• Adaptability, portray a positive attitude, Flexible, Multitask orientated.
• Works under limited to moderate supervision, accept guidance and utilize information

Other Duties

• Coach engineers to foster healthy team collaboration
• Remove roadblocks & hold a standard of transparent communication
• Will establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly 
• Will drive initiatives, collaborate with other teams and resources 

Required Qualifications

• Bachelor's Degree or relevant experience in place of education
•  Information Technology Field and/or Acquirer Industry experience
• Google Suite experience 

Preferred Qualifications

• Experience in Payment Card Industry
• Good experience in IBM Mainframe tools and Technologies like Cobol, JCL, VSAM, DB2, IBM File Manager, CA-7, Endevor etc. Working knowledge of MQ Series would be an added advantage.
• Ability to understand business needs and translate into technology solutions, Also, able to articulate technical solutions in language understood by business users.
• Provides expert advice/guidance to all levels for application documentation, procedures, methodology and standards.