??Positions are open to Mexican Citizens and official residents of Mexico. ?? Location: Guadalajara (hybrid) ??Strong English interpersonal skills required ?? 3+- YOE ??Bachelor or master's degree in computer science or life science related About the Team Enterprise Technology Services (ETS) are a global team that are accountable for many of the IT tools and services that directly contribute to the effectiveness of our AstraZeneca colleagues. We partner locally in more than 60 global business sites for service delivery and IT experience and are accountable for all infrastructure, cybersecurity, IT operations and End User services and technologies. ETS also manages many of the large IT contracts at AZ, as well as partnering with large organisations on behalf of AZ to deliver value and innovation through new and existing capabilities and services. Job Description The Data Visualizations Technician will assist with the design, development, implementation, and support of AstraZeneca IT Infrastructure technology. Working under guidance of more senior employees, the role holder will be involved in Data analysis by analysing requirements, implementing dashboarding solutions as well as supporting current dashboard solutions enhancements and maintenance, which may require a close collaboration with third party suppliers and other Ops Enablement Areas. The Integration Engineer will adhere to the established AstraZeneca lifecycle methodology and practices. This may include maintaining program libraries and technical documentation of individual components within solutions. Responsabilities Develops technical expertise and shares knowledge as required with project teams working on the development, implementation, maintenance, and improvement of current Dashboarding solutions. Provides support in reviewing technical designs and ensuring adherence to the AZ Architecture Roadmap, Information Services Strategy and High-Level Designs, as well as regulatory requirements and standards. Assists in the design, development, configuration, and documentation of infrastructure components. Assist in the data Gathering and dashboard creation. Provides support with performance Data analysis and document solution components. Gathers and collates management reporting information on existing infrastructure solutions and services Performs maintenance and support activities, routine analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels. Supports investigations of problems within existing solutions utilising ITIL V3.0 principles Must demonstrate the capability to identify and propose innovative solutions to improve service performance, by implementing data analysis and creating proper visualizations and dashboards. Requirements Prior experience in an Information Services/Information Technology environment with good business acumen Experience of dealing with 3rd party suppliers Experience of working within a quality and compliance environment and application of policies, procedures and guidelines Evidence of designing, testing and maintaining data analysis solutions Experience of sharing knowledge/ information and implementing any changes Well versed in ITIL V3.0 practices and process Relevant qualifications in Enterprise Management & Monitoring Tooling Desirable  Degree level education in computer science or similar Good commercial awareness and understanding of the external market Date Posted 21-may-2024 Closing Date 30-jul-2024 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.