Hace 3 sem
Client Success Specialist L2
Salario no mostrado por compañía
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Hace 3 sem
Client Success Specialist L2
Salario no mostrado por compañía
Michael Page
en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Detalles
Descripción
The objective of this role is to provide high-quality customer experience for each of our customers. The candidate will be responsible for taking emails (and calls) from our customers and addressing customer product issues on behalf of the company. The successful candidate will be required to develop a comprehensive understanding of our product suite and execute based on our defined, customer service policies.
Client Details
As the world's leader in conversational engagement technology, the mission is to make conversations between brands and their consumers fulfilling and delightful! Our advanced AI Platform provides secure and scalable conversations around the world and is handling more than 10 billion conversations every month, transmitted in 200+ countries.
Composed of the company's product portfolio - Conversational Marketing, Conversational Commerce, and Conversational Support, we offer companies an innovative way to create moments of magic across the customer life cycle.
Some of our key clients include Unilever, Citibank, Netflix, Tata, Danone, and many mid-sized companies across the globe. Founded in 2004 by serial entrepreneur, is headquartered in Bombay, India with offices across the USA, Europe, Latin America, APAC, and the Middle East. Valued at $1.4 bn, the company has marquee investors such as Tiger Global, Fidelity Management and Research Co. LLC, and others on its cap table.
Description
Profile
Job Offer
Base salary + Q bonus + Stock options.
ID: 18572682