Hace 4 sem
Customer service associated
$20,000 - $25,000 Mensual
Hace 4 sem
Customer service associated
$20,000 - $25,000 Mensual
Adecco
en
Sobre el empleo
Detalles
Descripción
– CUSTOMER SERVICE •
Act as a call center for the subsidiary´s area.
• Answer by email and by phone to 100% of client queries (product information, product availability, order follow up, delivery, return procedure, complaints, miscellaneous…)
• Forward queries to the relevant people if needed (store, management, after-sales…)
• Ensure all the requests are closed within the targeted time frame and with the highest quality of service.
EDUCATION
Degree in related field of study, Marketing, Communications and
Administration
PROFESSIONAL
EXPERIENCE 1 to 2 years of relevant experience
TECHNICAL
KNOWLEDGE Product knowledge and luxury sensitive
LANGUAGES Native Spanish and Advanced English
ID: 18568169