Hace 3 sem
Technical Support Analyst
Salario no mostrado por compañía
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Hace 3 sem
Technical Support Analyst
Salario no mostrado por compañía
OCCMundial The Network
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Detalles
Descripción
Company description:
Do you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products.
We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
Job description:
In this varied role, you will be responsible for accepting and investigating technical support issues across hundreds of institutions globally.
Technical Investigation responsibilities:
Required profile:
You will have excellent problem-solving skills and techniques, along with previous experience in a technical support role and/or relevant technical diploma or degree qualification.
You will have strong communication skills and the ability to communicate with people at all technical levels, along with excellent attention to detail.
You will be able to multitask and prioritise your own workload, working as part of a team and on your own initiative, to tight deadlines.
You will also be:
What we offer:
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
ID: 18566368