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The role of a Web Production Officer (WPO) produces web pages and page components, maintains assets such as videos, documents, text, and other approved content items. The incumbent updates and publishes content using standard workflows, maintains quality of work and follow Group's website guidelines, as well as establish an industry standards and best practices in maintaining websites.

Principal accountabilities:

• Work within the production team to produce web pages and maintain websites using existing Content Management Systems (CMS)
• Timely management to deliver all given projects and tasks effectively and consistently
• Adhere to department protocols and processes including approvals, risk assessment, and contribute to identifying set of controls
• Assist in implement web content management best practices including housekeeping and maintenance activities
• Follow established guidelines for applying metadata, keywords and tagging necessary for search engine optimisation and analytics
• Guarantee a high quality of work by consistently taking responsibility for one's own work; reviewing it against clients' requirements and quality standards.
•  Ensure online job code/filing system for all work produced.

Calificaciones

• Web development and hands-on experience in Content Management Systems and other digital publishing platforms eg Sitecore, AEM, WordPress VIP, etc
• Solid knowledge on CSS, HTML and JavaScript to conduct day-to-day content management activities
• Ability to import text and data from external applications eg documents, imagery, videos and to convert external content into a web-appropriate format
• Maintaining best practice in producing online content standards, compliance, voice and tone, and style guides
• Basic understanding of proofreading and editorial content check
• Structured, systematic working style in managing tasks assigned.

Experience

• Maintains composure and professionalism in a fast-paced work atmosphere
• Flexibility in working different shifts and during public holiday when require
• Available to work overtime and weekends if necessary 
• Build relationship with the team and clients whilst meeting business requirements