Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities Infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyze and review technical architecture on required platform and coming up with architecture options and recommendations Define, detail, and scope the technical requirements into solutions Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance • Provides production support for existing in-house developed SCADA applications, 3rd-party vendor provided applications and other home-grown applications. • Interfaces with trade floor real-time trading personnel, ISO and third-party technical representatives, and field crews to provide solutions to data and telemetry challenges. • Responsible for providing technical assistance and support to end users through email, phone calls, in-person interactions, or remote connections and to provide actionable solutions. • Responsible for troubleshooting and diagnosing technological issues with hardware or software and collaborating with other members of IT teams to resolve complex technical issues. • Responsible for evaluating, optimizing, configuring, and maintaining NEER IT applications including SCADA systems. Able to work extended hours. Required Technical and Professional Expertise • This position will be responsible for working with our AD Architect and platform engineering team to support the design and implementation of Active Directory projects aimed at hardening our cyber security posture and providing robust and reliable authentication services. • This position will also be responsible for delivering on projects related to Azure Authentication services, such as Azure AD, AD Connect, and SSO. This person will be required to work with application development teams to assess and implement authentication solutions in support of their projects. The candidate is expected to possess a strong Microsoft Active Directory, Azure AD, and VMware management background, as well as communication and collaboration skills. • Solution Design / Architecture a. Meet with stakeholders to understand problem or opportunity, gather and document requirements b. Develop high-level design documentation to be reviewed and approved by NEE Sr. Architect(s) c. Develop low-level detailed designs and build/configuration documentation d. Development of strategies to strengthen and modernize our Corporate Active Directory Environments to be reviewed and approved by NEE Sr. Architect(s) • Build / Implement Solutions e. Build solutions for authentication and system infrastructure f. Validate operational readiness g. Complete all required documentation and turnover support to operations team through knowledge transfer h. Support the implementation of Azure authentication services projects i. Utilize Scrum and Jira to track and report progress on projects • Operational Excellence a. Provide engineering support to our IT operations team and handle escalations from the team to resolve critical issues in the Active Directory and Azure AD environments. b. Implement Azure Single Sign On and Conditional Access policies to support our application development teams Preferred Technical and Professional Expertise 1. Demonstrate high level knowledge on Microsoft AD, DNS, ADFS, PKI and SCOM solutions. 2. Demonstrate high level knowledge on Azure Authentication services, including Azure AD, AD Connect, SSO, and MFA. 3. Demonstrate high level knowledge in VMWare solutions, including vSphere, vSAN, vCenter, and vRealize Suite. 4. Must have working knowledge in using Powershell and Powercli. 5. Must have working knowledge in using AD Specific command line tools like Repadmin and DCDiag. 6. The ability to work independently and in a collaborative team environment with minimal supervision to achieve project milestones and deadlines. 7. Experience working with Active Directory services in an enterprise environment with over 10,000 users is preferredç