About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Skills

• Salesforce Industries Communications Cloud

Activities

• Define and document product scope
• Elicit, analyze, and document stakeholder needs and requirements that include conditions or capabilities that are required to be present in the product, service
• Compose complete user stories and acceptance criteria
• Document As- Is and To-Be Business Process
• Create and maintain traceability matrix to ensure interdependencies are managed
• High level testing of the applications to ensure that features and functionalities are inline with the user story description & acceptance criteria
• Assist users during UAT and help promote user adoption