Packaging company. is seeking an experienced Credit & Collections Analyst to join their team.

About the Company. Our company is a leading provider of packaging solutions for businesses, delivering the supplies, equipment, and services that organizations require for their packing and shipping operations.

Recognized as one of the largest and most respected packaging companies in North America, our company supports thousands of businesses, including the world's top retailers and manufacturers.

About the Role. As a Credit & Collections Analyst, you will work in a team environment, interacting with both internal and external customers. This position is a frontline position which requires the utmost professionalism and positive attitude at all times.

Job Responsibilities:

• Resolve billing issues
• Corporate Collections
• Set up new customer accounts
• Run Dunn & Bradstreet reports
• Maintain credit limits with assigned locations
• Post cash in JDE on a daily basis
• Credit / Collector responsability
• Resolve general issues of invoicing with customer
• Reconciliate Customers portal with open invoices.
• Reconciliate Customers portal with payments received.
• Address on time any issue related to Invoicing, VAT rate and any issue that the customer can reject an invoice.
• Resolve issues such as double payments or cancelling invoices paid by customers.

Job Requirements:

• Five years' experience in Collections
• Must be detail oriented
• Proficient in Outlook, Excel and Word
• Exceptional verbal and written communication skills with the ability to communicate with managers, co-workers and all departments within the company
• Knowledge of JDE is preferred
• Dunn & Bradstreet knowledge is preferred.
• Strong phone and customer relation skills
• Mexican Income Tax Law and VAT Law minimum requirements knowledge.

Overall, we are looking for an individual who is flexible and looking to grow with the company