Hace 1 mes
SQL - Maintenance-Support (home office)
Salario no mostrado por compañía
Hace 1 mes
SQL - Maintenance-Support (home office)
Salario no mostrado por compañía
Infosys Technologies, S. de R.L. de C.V.
en
Sobre el empleo
Detalles
Descripción
Infosys the global leader in next-generation digital services and consulting is looking for your talent:
SQL - Maintenance-Support (home office)
Your role:
· As an Application Maintenance and Support Specialist, you will work on maintaining important applications for leading global Financial Services firms.
Required:
· Minimum 6+ year experience in SQL
· Maintain accurate records of changes, incidents, projects, and as-built documentation.
· AppSupport knowledge and good analyzing skill.
· Basic idea in Front End UI related support
Preferred:
· Experience in Sybase/DB2/RDBMS
· Experience with job scheduler (Ex. Autosys), Ticketing tool/JIRA
Role Description
· Work actively with team members to analyze and resolve application issues.
· Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)
· User Ticket management (Backlog review, User interface and manual prioritization)
· Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activities.
· Coordinate release and post release support and handover
· Implement bug fixes, minor enhancements etc.
· Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.
· Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.
We offer:
· Law and superior benefits
· Home Office
Send me your CV and I will contact you shortly to give you more details of the position
ID: 18536776