Infosys the global leader in next-generation digital services and consulting is looking for your talent:

SQL - Maintenance-Support (home office)

Your role:

·      As an Application Maintenance and Support Specialist, you will work on maintaining important applications for leading global Financial Services firms.

Required:

·      Minimum 6+ year experience in SQL

·      Maintain accurate records of changes, incidents, projects, and as-built documentation.

·      AppSupport knowledge and good analyzing skill.

·      Basic idea in Front End UI related support

Preferred:

·      Experience in Sybase/DB2/RDBMS

·      Experience with job scheduler (Ex. Autosys), Ticketing tool/JIRA

Role Description

·      Work actively with team members to analyze and resolve application issues.

·      Incident Management (Incident resolution, stakeholder communication, bridge management, postmortem analysis, and action items)

·      User Ticket management (Backlog review, User interface and manual prioritization)

·      Planned/unplanned events – Support BCP (Business Continuity Planning), Migration, Holiday activities.

·      Coordinate release and post release support and handover

·      Implement bug fixes, minor enhancements etc.

·      Identify defects/discrepancies to identify the root cause by debugging or analyzing logs.

·      Improve application stability by observing patterns, recurring alerts or issues for permanent fix or automation.

We offer:

·      Law and superior benefits

·      Home Office

Send me your CV and I will contact you shortly to give you more details of the position