Hace 3 sem
Learning Specialist/Trainer (trilingual)
Salario no mostrado por compañía
Sobre el empleo
Detalles
Descripción
At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day!
Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees…and you could be the next one!
Summary
Responsible for conducting client program training and reinforcement training for agents; educating, testing, and coaching new hires to a specified account. Supervises agents through training and nesting period, monitors agent performance via coaching. Offers and develops creative solutions and tailors training to specific audience needs to maximize training productivity.
Key responsibilities
Qualifications & Requirements
ID: 18532223