The Insurance Senior Analyst is responsible for support insurance supervisor with the technical, administrative, and commercial processes of the line of business assigned.

Also is responsible for supporting the execution of the projects, bring support to other areas, support the insurance companies and other type of providers.

?? Location: Monterrey, MX

??Contract Type: 12 month fixed term contract.

• Promote the construction and documentation of all processes through BPMS methodology, includes the life cycle of insurance (quotation – issue – claims- cancelations – commissions- manage of earn premiums, and so on).
• Act as a primary point of contact of insurance with internal areas in terms of procedures and operational issues related with insurance.
• Monitoring the SLA and contracts with the different providers and support customer service in order to develop actions to improve the performance of the vendor according with the SLA
• Support definition of Vehicle Insurance, PPI, GAP and Extended Warranty functionality in all available platforms.
• Lead the Insurance products implementations (in UAT pre and post deploy)
• Lead the insurance conciliation process.
• Support the relationship with the providers, doing the follow up of the projects and daily activities require for the business.
• Support the pricing revision, loss analysis and competitiveness (benchmarking) of the different products.
• Lead the tender processes when is required, interacting with all internal areas involved (legal, compliance, sales, finance, operations, etc).
• Collaborate with the F&I team in all the training process.
• Support commercial team with specific campaigns to the network.
• Support the planning and implementation of insurance projects (end to end).

• Bachelor's degree in Business, Finance, Accounting, Engineering, Actuary or related is required.
• Strong oral and written communication skills in Spanish and English.
• Certifications or special training needed: Insurance knowledge and certifications useful.
• Total 2 years and type of prior related experience:
• Interpersonal, communication and negotiation skills.
• Teamwork and collaborative attitude.
• Detail Oriented.
• Ability to multitask.
• Highly responsible and proactive attitude.
• Customer focused approach.
• Intermediate Microsoft Office Skills (Access database management is a plus).
• Achievement and result focused – for self and team.
• Commercial understanding of the business, i.e. business drivers, market forces, etc.

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.