ABOUT US

We are a results-oriented management consulting firm serving clients involved in the health care, customer service and transportation industry, providing services such as scheduling, account receivable, recruiting, HR, and logistics. Our experienced teams create value for clients through growth strategy, operation improvement, financial restructuring, and acquisition integration. We've been working side by side with clients, fostering long-term relationships, and delivering tangible, sustainable results.

JOB DESCRIPTION 

• Aid on daily office operations.
• Responsible for addressing and solving affairs and performing administrative roles as required.
• Daily scheduling of appointments in a timely and efficient manner. 
• Developing problem-solving and multitasking skills is a must to quickly identify and resolve account issues.
• Submitting paperwork for authorizations, as well as maintaining, and reporting assigned accounts.
• Measuring performance and productivity through report generation by using software platforms.
•  Handling inbound and outbound calls for offices and insurance companies in the US.

QUALIFICATIONS / SKILLS

• Excellent English (spoken and written).
• Bachelor's degree from an accredited university.
• Excellent communication and people skills.
• Intermediate Excel knowledge.
• Attention to detail.
• Ability to multitask.
• Proficient in Microsoft Office Suite (Word, Power Point, Excel).
• Excellent people skills.
• Energetic, creative, with the will to give the extra mile.
• Excellent service attitude.
• Good adaptability to change.
• Dynamic thinking.
• Tolerance to work under pressure.
• Teamwork.
• Responsible.
• Ability to prioritize.
• Problem solving capability.
• Responds to any inquiries in a timely manner. 

ACTIVITIES

• Using multiple cloud-based software platforms to monitor performance, productivity, daily duties, compiling reports and data entry. 
• Scheduling and organizing appointments. 
• Preparing and submitting clean claims to various companies electronically.
• Addressing issues that may prevent billing errors.
• Overseeing and collecting payments.
• Alerting management to irregularities and areas of concern.
• Ensuring that adequate staffing is provided to all clients assigned. 
• Employee onboarding through an online portal.
• Identifying key accounts and reducing low performing accounts.
• Answering telephone and email inquiries in a timely manner.

WE OFFER

• Competitive pay and benefits (based on abilities and experience).
• Career opportunity.
• By law benefits.
• Breakfast and lunch service included.
• Excellent work environment.