About Us
It's simple, we prosper by putting people ahead of profits. Point blank.
We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee experience is exactly how we provide high-class service to our powerhouse clients. Helpware is a better kind of outsourcing, one centered around People.
What is this role about?

As a Content Writer and Editorial Transcriber, you will verify, edit, summarize, and publish review content. We are looking for detail-oriented and motivated individuals with strong editorial judgment and time management skills to assist with editing review content according to our client's style guide and performing online research to verify the identity of reviewers.
What awaits you in this role:

• Ideal candidates should be able to
  1. Follow instructions clearly
  2. Conduct basic online research
  3. Transcribe standard audio using software
  4. Write clearly and concisely (In English)
  5. Demonstrate editorial judgment
  6. Work effectively under deadline
  7. Operate comfortably within a CMS (e.g., Drupal, WordPress)

What we are looking for:

• 1-2 yrs experience in editing & copy writing
• 1-2 yrs Transcription Experience
• 1-2 yrs Business Writing or Copywriting Experience
• Advanced English Skills
• Advance computer and typing skills
• Must be able to work independently
• High Level of Professionalism
• Adherence to daily/weekly/monthly KPI's
• Ability to adapt and learn
• Ability to multitask
• Quiet and secure place to work
• Reliable high-speed internet connection
• Ability to listen, build trust and confidence with teammates
• Ability to receive & implement feedback on both work & performance

What we offer:

• Law Benefits
  - Social Security (IMSS)
  - 12 Vacations Days after First Year
  - Vacation Bonus (Prima Vacacional)
  - Christmas Bonus (Aguinaldo)
  - Sunday Bonus (Prima Dominical)
• Food Vouchers
• Health Insurance
• Excellent Work Environment
• Opportunities for Growth
• Convenient Partnerships for Food and More!

Our Client's Background
Our client is a ratings and reviews platform that collects reviews and does research on business-to-business service providers. Each month, thousands of people come to our client's platform to review their web development agency, digital marketer, accounting firm, or other business services providers with which they partner.

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