Job title: Fraud Risk Prevention Manager/Analyst

Job purpose: 

To address the various responsibilities related to fraud prevention fraud detection, and unusual or suspicious activity monitoring within Broxel´s financial products offered in the United States; establishing all of the internal compliance Manuals and reporting procedures, always verifying the full adherence of the internal policies and the applicable regulation, while attending all of the regulatory compliance and financial crime prevention requirements.

Amongst other things, the Fraud Risk Prevention Manager/Analyst is responsible for ensuring that the periodic internal reviews are taking place, and to develop risk management strategies to ensure compliance in full; also, guarding Broxel for any legal repercussions with the U.S. government and for any regulatory implications or sanctions regarding possible frauds committed to Broxel or its Cardholders.

Main responsibilities: 

• Development and modification of alert scenarios for the monitoring process.
• Function as the main channel of communication between the processor and the Company regarding fraud prevention processes.
• Implement procedures to report suspicious activities to the issuing Bank in the United States according to internal procedures.
• Implement mitigation controls in case of any suspicious activity or confirmed fraud.
• Implement internal annual training programs (for fraud prevention in the U.S.).
• Respond to audit requirements regarding fraud prevention in due time.
• Implement internal fraud prevention controls.
• Responsible to assure full adherence to the Bank´s minimum standards and the applicable regulation through risk analysis documents.
• Implement remediations to eliminate any constant issues from reoccurring.
• Analyze and take ownership of outcomes and make appropriate adjustments for the future by develop dispute correspondence and case files to meet or exceed the defined standards of quality and productivity expectations.
• The role requires a curious learner who takes initiative and is adaptable to changing business needs.

Required qualifications: 

• Bachelor's degree (Economics, Business or Finance).
• Good written and spoken level of English (Conversational/Fluent).
• Good verbal and written communication skills (in both English and Spanish).
• At least 2 years of fraud prevention experience (working in Banks or Financial Entities).
• Adequate experience in Risk Management.
• Sound knowledge of Fraud Regulatory Framework.
• Well-developed organizational skills.
• Excellent interpersonal skills, which enable to work effectively with all department members, and to collaborate with external auditors when needed.
• Proficient in Microsoft Office.

Required soft skills: 

• Creativity 
• Integrity
• Strong People Skills
• Effective Problem-solving
• Assessment & Interpretation 
• Critical Thinking Ability