Sobre el empleo
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Descripción
We are currently seeking dynamic individuals to join our team as Customer Service Representatives to support to interact with customers in both English and Spanish, providing them with professional and courteous assistance on cheer uniform and apparel purchases across various channels.
Our ideal candidate possesses exceptional verbal and written communication skills in both English and Spanish, with fluency, conversational ease, and a natural demeanor. You'll be responsible for managing Tier 1 voice channels, assisting customers with inquiries about products, order processes, and providing support through non-voice channels such as email, voicemail, and social media escalations. Typing proficiency, attention to detail, and the ability to work independently are essential qualities for success in this role.
Rate in USD: $ 6.0 (Per Hour)
Working Schedule: Monday - Friday, 6:00 AM to 4:00 PM PST
Saturday (on demand), 7:00 AM to 3:00 PM PST
Responsibilities
Requirements
Training Expectations
Benefits
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit our website to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal.
ID: 18513342