Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Customer Service Trainee

Cuernavaca, Morelos (Hybrid)

Position Summary

Thales is looking for a Customer Service Trainee who is primarily responsible to launch Sales Order into production according to Customers' requirements and support with reports and audits.

Key Areas of Responsibility

• Launch Sales Order into production according to Customers' requirements.
• Responsible for collecting auditable documents for each Purchase Order.
• Invoice Purchase Orders with correct data.
• Responsible for commercial operations such as pricing negotiation, contract signing and collection.
• Support with the consolidation of accurate data for forecast reports.

Minimum Qualifications

• Recent graduate from Business Administration, International Relations or similar.
• 1 year of experience in simar position or Customer oriented field.
• Fluent in English, both oral and written.
• Customer oriented, effective communication skills, problem solving, empathy, negotiation skills, long term relationship developer to foster loyalty in Customers, responsiveness.

If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:
• Elective Health and Dental plans.
• Company paid holidays, vacation days, and paid sick leave.
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Thales click here.

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!