** The selection process for the HSBC - GSC Project Manager Jr vacancy will be carried out in collaboration with Manpower Group. Apply with Manpower for HSBC - GSC Mexico vacancies.

Project Manager Jr

We welcome candidates to apply in both Mexico City & Guadalajara for this role.

Role Purpose

This position manages the end-to-end customer implementation function for Global Payments Solutions (GPS), ensuring resources, policies, procedures and work tools are in place to support the function while delivering an excellent customer experience.

Principal accountabilities

This role is responsible for turning won opportunities from Sales, Relationship Managers and Client Services into realized revenue. The Sr. Client Implementation Specialist is a key player in implementation services, solutions and products for our clients. Is the responsible for managing and driving the successful implementation of client projects, maximizing client satisfaction and will ensure Client Implementation & Integration processes are efficient and effective on an ongoing basis by providing best in class customer service and implementation project management procedures that will allow timely completion of projects.

Skills

·Ability to manage multiple clients

·Quick Learner and knowledge transferor

·Ability to understand and interpret numeric data

·Ability to build rapport with and relate to a wider range of people

·Knowledge of various Banking/Financial Products and a good understanding on financial regulatory

Requirements.

·Ability to write business letters, E-mails and reports

·Good interpersonal skill and teamwork spirit

·Bilingual - Strong English language skills (written and spoken)

·PC skills – Word, Excel & Access - Basic computer knowledge

Experience

·Experience in Client Implementation

·Process/Project Management skills

·Excellent problem-solving and analytical skills

·Excellent interpersonal skills and communication skills - Ability to interact and build relationships with internal and external stakeholders

·Excellent time management, planning and organization skills – Ability to manage and meet deadlines.

·Strong customer orientations, work with relevant key stakeholders to ensure a positive client experience including excellent service and implementation

·Ability to maintain focus while working with voluminous data.