Hace 2 sem
Monitoring Agent
Salario no mostrado por compañía.
Hace 2 sem
Monitoring Agent
Salario no mostrado por compañía.
Softtek
en
Sobre el empleo
Detalles
Descripción
(2 YEO)Extensive experience with Monitoring / Logging / Alerting systems
(1 YEO) Windows / Desktop Support Knowledge
Experience understanding and handling incidents/situations in a general way & quickly identify when to escalate
Process/Document Oriented
Understand the Escalation chain
Experience using Problem and Incident Management Solutions.
Experience using KEKB (Known-Error Knowledge Base)
Intellectual curiosity to pursue the unknown and to continuously learn
Ability to work in a fast-paced dynamic environment.
Good communication skills and a desire to work in a team-based environment
(Fluent - 96% -100%) Must be able to speak and write in English.
24x7 rotate shifts.
ID: 18497285