Organizational Development Specialist

Requirements:

• Bachelor's degree in Industrial Relations or Organizational Development, Psychology, or Administration.
• 5 to 9 years of experience.
• Advanced English proficiency.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of Human Resources-related systems and software (Canva, QuestionPro, Kahoot!, etc.)

Knowledge:

• Previous experience in organizational development.
• Analytical skills and ability to effectively communicate findings and recommendations.
• Service orientation, teamwork capabilities, and ability to manage multiple projects and priorities.
• Proven experience in measuring, analyzing, and developing strategies/plans to improve organizational climate and employee satisfaction through surveys.
• Proven experience in implementing organizational development plans at the company and department levels: structure, culture, and competencies.
• Proven experience in designing, implementing, and administering benefit programs to promote employee satisfaction and retention: insurance, dental plans, flexible portals, etc.
• Knowledge in defining and executing leadership development programs to improve leaders' skills, competencies, and performance.
• Experience in calculating and analyzing talent scorecards (turnover, satisfaction, retention, etc.), identifying trends, and designing and implementing strategies to retain talent.
• Management of NOM-035 and ability to implement measures and programs for the prevention/mitigation of psychosocial risks.
• Experience in supporting internal events and recognition and motivation activities.
• Management of talent pipeline programs (internships) and resource management with government and educational institutions.
• Experience with direct reporting.

Key Responsibilities:

• Organizational Climate: Oversee the design, analysis, and administration of the organizational climate measurement survey, ensuring high levels of participation (over 90%). Coordinate the logistics, communication, and follow-up of surveys to ensure a high response rate.
• Identify trends and areas for improvement to promote employee satisfaction.
• Integrate the results of organizational climate surveys with information from other tools, such as breakfasts, 30/60 surveys, mailboxes, turnover analysis, NOM035, etc., to obtain a comprehensive view of the situation and define coherent and effective actions.
• Develop and implement effective communication strategies for survey results and actions taken to improve the organizational climate. This includes building trust and commitment among employees and promoting loyalty through a positive and satisfying work environment.
• NOM 035: Lead the measurement of NOM-035 according to legal requirements and TTMX needs, as well as define and implement required action plans in conjunction with EHSS.
• Conduct surveys and evaluations of psychosocial risk factors among employees and analyze the results.
• Collaborate with EHSS and HR to design and execute prevention measures and corrective actions based on evaluation findings.
• Facilitate communication and awareness among employees and leaders about psychosocial risks and prevention measures.
• Maintain accurate records of evaluations, prevention measures, and communications related to NOM-035.
• Evaluate the impact of implemented actions on improving employees' psychosocial well-being and ensure the inclusion of these results in comprehensive analyses for TTMX as a whole and by department and leader.