Summary

Performs tactical and strategic professional-level work overseeing the broad operations of all Human Resources in order to maximize the performance, engagement and retention of the employee base functions in both site & work at home (WAH) environments focusing on operational performance metrics, employee engagement & employee relations.

Key responsibilities

•      Ensure key business KPIs are reviewed with operational leaders and HR team to maximize performance

•      Conduct investigations regarding employee issues and complaints.

•      Ensure clear follow up communication with all stakeholders.

•      Conduct exit interviews and provide feedback for improvement to leadership teams.

•      Support safety through collaboration with Health & Safety department (HSS) to ensure the site workers are abiding by all legal and company-wide safety protocols.

•      Interfaces with other department managers to ensure proper workflow and quality of service relative to the needs of the business, and for improving performance management and appraisal processes.

•      Ensure compliance with all country and city ministry of labor and health requirements.

Qualifications & Requirements

Education & experience

•      Minimum 2 years of prior working experience in Human Resources as HR Analyst/Generalist/HRBP.

•      Experience managing Oracle is preferred.

•      Ability to effectively organize work and priorities against deadlines.

•      Excellent leadership and organizational skills.

•      Advanced English level, preferred.

•      Ability to work On-Site.