Sobre Nosotros: Somos un destacado fabricante de joyería ubicado en Mérida, Yucatán, dedicado a la creación de diseños personalizados exquisitos que capturan la esencia de las visiones de nuestros clientes. Impulsados por la creatividad, la precisión y una pasión por entregar piezas de joyería excepcionales, nuestro equipo busca la innovación y la belleza en cada proyecto. Únete a nosotros para liderar nuestro dinámico equipo de diseño en nuevos reinos de creatividad y excelencia.

Summary:

The Account Executive will facilitate communication between internal and external customers, offering analytics and support throughout. They must possess comprehensive analytical skills to effectively engage with senior management with FGI, Mass, and National Retail accounts.

Essential Duties and Responsibilities:

•        Support Sales Team: Assist with daily tasks, act as liaison between internal and external customers, lead meetings, and address customer issues.

•        Create and maintain weekly/monthly reporting, including executive summaries for senior management and buying offices.

•        Provide ad-hoc reporting and coordinate quarterly gold locks with Finance Department.

•        Research and resolve EDI price errors and post-audit chargebacks.

•        Maintain advertising and invoicing/fulfillment expenses checkbook.

•        Fill out customer spec sheets and manage Walmart CTL/UL Testing Portal.

•        Utilize Signet Loupe System for proposals and specs.

•        Process sample requests, follow-up on returns, and set up items and programs.

•        Assist in calculating various order types and generate POs for Walmart.

•        Follow-up internally to ensure orders are complete and shipped on time.

•        Manage customer ring box inventory and facilitate returns.

•        Assist in preparation of Clearance Orders.

Train new and existing colleagues as needed

Education and Years of Experience:

•         Bachelor's degree

•         2 years of experience

Qualifications:

·        Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

·        Experience with Navision, MicroStrategy, QuickBase, CTL/UL Portal, WMS/Accellos, 1SYNC, and additional software as needed

·        Effective analytical skills

·        Excellent communication and interpersonal skills

·        Proficiency in English (oral and written)