Job Description:

As a Bilingual Sales Representative, you'll be trained to address a broad range of customer service call types – collections, retention, sales coordination, billing and adjustments and advanced technical support.

• Simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services
• Solving skills to troubleshoot and resolve various customer-impacting issues
• Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.

Profile/ Qualifications:

• Full-time position (40 hours/week), you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional serviceS.

Who makes a great fit for the role?

· Advanced English Fluency

· Experience using a personal computer and Microsoft Office

· One year of customer sales experience.

· Ability to train/work 5 days (40 hours during operation hours)

• Ability to train/work 5 days (40 hours during operation hours) + 2 resting days per week. Our center operates from 7:00 am to 6:30 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays)