Hace 2 sem
Bilingual customer service representative
$15,000 - $20,000 Mensual
Hace 2 sem
Bilingual customer service representative
$15,000 - $20,000 Mensual
Empresa confidencial
en
Sobre el empleo
Detalles
Beneficios
Descripción
Maintaining a positive, empathetic and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Processing orders, forms, applications, and requests.
· Keeping records of customer interactions, transactions, comments and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.
Qualifications
· English Required 100% (spoken, writing and reading)
· Excel medium to high level knowing
· Ability to stay calm when customers are stressed or upset
· Experience working with customer support.
ID: 18468588