Blue Yonder Title:

• Sr. Collections Specialist

Overview:

• Articulate communications through phone calls, e-mails and dunning letters. Balance A/R to G/L. Communicate problems to management. Manage a heavy portfolio of accounts.

Scope:

• Problem solve client issues and disputes, directing appropriately to initiating departments for timely resolution.
• Work through any issues as needed until resolved.
• Process/post A/R corrections.
• Pursue payments of invoices and related credits, debits, cash on account, etc. for assigned accounts. Read A/R aging reports.

What you'll do:

• Pursue payments of invoices and related credits, debits, cash on account, etc. for assigned accounts.
• Resolve client issues and disputes, directing appropriately to initiating departments for timely resolution.
• Articulate communications through phone calls, emails and dunning letters.
• Manage heavy portfolio of accounts (+100)
• Read A/R aging reports
• Process/post A/R corrections
• Organize time to prioritize the processing of activities in a timely manner
• Communicate problems to management
• Actively seek continuous self, department, and company improvement.

What we're looking for:

• Minimum of 3 years A/R collections experience required
• Must have excellent English speaking/writing skills
• Advanced systems knowledge in the area of Accounts Receivable required.
• Associates degree in business or relevant equivalent experience required
• A/R reconciliations and adjustments required
• Intermediate Excel experience required
• Microsoft Offices skills
• Knowledge of billing/invoicing portals/Purchase Orders