Objective

   Customer service to external clients and internal clients (Parents, Students and Staff)

General Responsibilities

• Answering phone calls and customer service for parents
• Sale of promotional articles and keeping inventory updated
• Register and control of car pools
• Keeping register of student and teacher tardies
• Support the Scholarship department in handing out aplications and receiving paperwork
• Support Admissions department (take messages, receive parents)
• Assign bar codes and print them out
• Scan bar codes for students departing to Cafeteria, Daycare or leaving through the Reception area
• Delivering official paperwork (letters, report cards, transcripts)
• Delivering year books
• Support in preparation week

Job Profile

Knowledge:

• Knowledge of software and computer aplications (Word, Webpage, Skyward, etc.)
• Fully bilingual

Education (Scholarity):

   Bilingual secretary, Bachelor's degree or bachelor career with pending degree

Experience:

   Experience in customer service and as an assistant 

Skills:

   Communication, problem solving, team work, strong service orientation.

Activities

Yearly:

• Keep track of student car pools
• Support Scholarship deptartment in delivering applications and receiving paperwork
• Support in preparation week
• Delivering year books

Daily:

• Reception of calls, customer service (parents and suppliers)
• Support Admissions department (answering calls, receiving new families)
• Keep track of tardies for students and teachers
• Scan bar codes for student dismissal
• Support Human Resources Department
• Delivering official documentation (letters, report cards, transcript)