SUMMARY:

This position coordinates domestic and international day to day logistics operations for TOC Logistics International clients and worldwide agents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assists and monitors logistics operations for domestic, ocean and air cargo movements.
• Independently handles all aspects of domestic import and export shipments by air or ocean including customs.
• Tracks shipments and ensures that shipping instructions have been followed.
• Constantly interact with parties involved on shipment by telephone and email, and provide accurate and detailed reports to customer on status and exceptions.
• Assists with training other team members.
• Supports Transportation Management systems functionality and training.
• Identifies and implements continual improvement initiatives to enhance the performance of the position, team, and company. 
• Provide detailed and accurate support to Accounts Receivable for billing.
• Constantly seek for high-level performance from vendors.
• Adhere and maintain precise records of milestones within existing process.

SUPERVISORY RESPONSIBILITIES:

 This position has no supervisory responsibilities.

QUALIFICATIONS:

To perform this job successfully, an individual must be organized, detail-oriented with excellent follow-up skills, goal oriented, resourceful, have a positive attitude and take initiative, excellent verbal and written communication skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B. A.) or equivalent combination of education and experience with an established forwarder or manufacturer with preferable experience in shipping internationally.