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Job Title:
Traffic Coordinator

Job Description
Concentrix Catalyst is the experience design and engineering team of Concentrix a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.

The Catalyst Team is seeking a Traffic Coordinator to join our full-time team as a full-time employee.
Qualifications:

• Bachelor's degree in marketing, design, or a related field. Project Management certification preferred.
• Proven experience as a Traffic Coordinator or similar role, preferably in a fast-paced creative agency or marketing department.
• Strong understanding of project management methodologies and tools.
• Exceptional organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Detail-oriented mindset, with a focus on accuracy and quality assurance.
• Proficient in project management software and tools.
• Ability to adapt quickly to changing priorities and thrive in a deadline-driven environment.
• Knowledge of creative production processes, including print, digital, and multimedia, is highly desirable.

Responsibilities:

Project Coordination

• Oversee the end-to-end process of marketing and creative projects, from initial briefing to final delivery.
• Collaborate with cross-functional teams, including designers, copywriters, marketing managers, revenue, product and operations teams, and external vendors, to ensure seamless project execution.
• Develop and maintain project timelines, ensuring deadlines are met and resources are allocated appropriately.
• Conduct regular project status meetings to track progress, identify bottlenecks, and address any issues or risks.

Traffic Management

• Manage the flow of creative assets, including artwork, copy, and digital media, to ensure accurate and timely delivery.
• Implement and maintain a robust system for tracking projects, tasks, and approvals.
• Coordinate with internal teams to prioritize project requests and allocate resources accordingly.
• Monitor project milestones and proactively identify potential delays or roadblocks, taking necessary actions to mitigate risks.
• Work closely with marketing operations to monitor handle time, ensuring SLA's are met and areas for efficiency are identified.

Communication and Collaboration

• Act as a central point of contact for all creative project-related inquiries and updates.
• Foster effective communication and collaboration among team members, promoting a positive and productive work environment.
• Facilitate feedback and approval processes, ensuring all stakeholders are engaged and informed at every stage of the project.
• Provide clear and concise project status updates to relevant stakeholders, ensuring transparency and accountability.

Process Improvement

• Continuously evaluate existing workflows and processes, identifying areas for improvement and implementing solutions to enhance efficiency.
• Proactively identify opportunities to streamline operations and optimize resource allocation.
• Stay updated on industry trends and best practices related to creative project management, recommending, and implementing relevant tools and techniques.

Bonus Experience:

• Knowledge of Asana specifically for project management software
• Experience with Agile project management methodologies in a marketing and creative context.
• Familiarity with designing processes and training on them.
• Skills in data analysis and performance metrics to drive decisions.
• Experience in managing multicultural and diverse creative teams.

#ConcentrixCatalyst

Location:
MEX Ciudad de Mexico Insurgentes Sur

Language Requirements:

Time Type:

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