Position Summary:
The Collections Agent will be assisting with accounts receivables and collections duties including, but not limited to; collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Main Responsibilities:
- Review open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer payments in accordance with payment due dates.
- Collect customer payment in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with the Account Managers
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Email correspondence to customers to encourage payment of delinquent accounts.
- Assist in month-end closings and the annual financial audits.
- Complete all aspects of the position timely and accurately.
Other responsibilities:
- Performs other related activities or projects as delegated.
Qualifications:
- Bilingual English/Spanish required.
· Enthusiastic, persistent, and confident approach
- Computer savvy with working knowledge of relevant software.
- Outstanding organizational and time management skills.
- Excellent communication abilities with aptitude in problem-solving.
· Must be detail oriented and able to multi-task.
- Bachelor's degree in business administration, accounting or related field is required.
Experience: Bachelor's degree in business administration, accounting or related field is required +2 year of previous experience in accounts receivable, debt solutions and/or payment solutions. Experience in McLeod software is preferred.
Location: Monterrey, NL
Job Type: Full-time with full benefits
Salary: $18,000 MXP to $20,000 MXP per Month