Position Summary:

The Collections Agent will be assisting with accounts receivables and collections duties including, but not limited to; collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

Main Responsibilities:

• Review open accounts for collection efforts.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer payments in accordance with payment due dates.
• Collect customer payment in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with the Account Managers
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Email correspondence to customers to encourage payment of delinquent accounts.
• Assist in month-end closings and the annual financial audits.
• Complete all aspects of the position timely and accurately.

Other responsibilities:

• Performs other related activities or projects as delegated.

Qualifications:

• Bilingual English/Spanish required.

·        Enthusiastic, persistent, and confident approach

• Computer savvy with working knowledge of relevant software.
• Outstanding organizational and time management skills.
• Excellent communication abilities with aptitude in problem-solving.

·        Must be detail oriented and able to multi-task.

• Bachelor's degree in business administration, accounting or related field is required.

Experience: Bachelor's degree in business administration, accounting or related field is required +2 year of previous experience in accounts receivable, debt solutions and/or payment solutions. Experience in McLeod software is preferred.

Location: Monterrey, NL

Job Type: Full-time with full benefits

Salary: $18,000 MXP to $20,000 MXP per Month