Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Skills
Salesforce Industries Communications Cloud
Activities
Define and document product scope
Elicit, analyze, and document stakeholder needs and requirements that include conditions or capabilities that are required to be present in the product, service
Compose complete user stories and acceptance criteria
Document As- Is and To-Be Business Process
Create and maintain traceability matrix to ensure interdependencies are managed
High level testing of the applications to ensure that features and functionalities are inline with the user story description & acceptance criteria
Assist users during UAT and help promote user adoption
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.