About the job Virtual Assistant

* This position is remote and open to candidates residing in any Latin American country.

Please submit your resume in English and read the full description before applying!

About Us:

Rivka is an IT Consultancy and Software Development company specializing in building World-Class applications for customers around the globe. We are a growing company, and we love challenges, making our clients smile, and creating projects that positively impact our community.

What will make you the best fit:

• Proven experience in a customer service or sales role, specifically within the mortgage or real estate industry.
• Strong knowledge of US mortgage concepts, procedures, and the real estate market.
• Exceptional communication skills with the ability to persuade and influence others effectively.
• Advanced proficiency in English, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in using productivity tools such as Microsoft Office or Google Suite.
• Availability to work remotely with a reliable internet connection.
• Familiarity with CRM software and other relevant tools.
• Additional language proficiency is a plus.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a fast-paced, agile environment.
• Strong communication skills and a growth mindset orientation

What you will do:

• Provide introduction calls with new customers, and communicate through various channels, including video calls, email, and chat.
• Engage with clients to understand their needs, address inquiries, and provide relevant information.
• Assist in sales efforts by persuasively communicating the value proposition of our services and offerings.
• Coordinate with mortgage and real estate professionals to facilitate transactions and resolve issues.
• Conduct research and gather data to support decision-making and business development initiatives.

What we offer:

• Work from home (100% Remote)
• Salary paid in USD
• Good working environment, plus the opportunity to be part of a dynamic team, learn new skills, solve challenging problems, and achieve all your professional goals