Job Description:

Customer care Agent

Skills:

·        Good verbal communication skills

·        Ability to appreciate the customers perspective showing empathy.

·        Active listening to fully engage the customer with their concerns.

·        Dominate product knowledge to drive sales and increase customer loyalty.

·        Understand policies and procedures and communicate them professionally to the customer.

·        Computer and online navigating capability to multi-task during customer interactions with multiple systems and resources

Requirements:

·        High school Diploma

·        1+ Customer Service Experience

·        Advanced English Proficiency

·        18 years and above.

·        Full time schedule availability

·        Desire to grow in the company!