Aftermarket Sales Engineer (Heat and Thermal Industrial Equipment)

Crown Technical Staffing is seeking an experienced Aftermarket Sales Engineer to join a

dynamic startup U.S.-based manufacturer in Monterrey, Mexico. This role involves extensive

travel within Mexico to engage with existing clients and cultivate new relationships. The ideal

candidate will have a proven track record in selling capital equipment and aftermarket services,

possess strong mechanical aptitude, and excel in identifying and addressing mechanical issues.

This is a full-time, direct-hire position with competitive benefits, including a company car, and

requires approximately 75% travel within Mexico, with occasional training in the USA and

Europe.

Responsibilities:

• Cultivate new customer relationships in Mexico while supporting efforts to enhance existing customer connections.
• Present the company's capabilities, products, and knowledge to clients effectively.
• Engage in product and service discussions to facilitate the development of quotations.
• Collaborate with product management and the aftermarket team to prepare quotations that exceed customer expectations.
• Assess equipment at client facilities to tailor solutions to individual needs.
• Negotiate pricing, payment terms, and conditions.
• Exercise discretion and judgment in sales and marketing strategies, negotiation tactics, and pricing to optimize gross margins.
• Assist in project execution to ensure a positive customer experience.
• Continuously pursue new business through face-to-face meetings and other channels.
• Work independently and within cross-functional teams.
• Communicate ideas, design concepts, and recommendations clearly and effectively.
• Demonstrate effective management, interpersonal, and presentation skills.
• Stay abreast of the latest management and sales techniques, as well as industry developments.

Qualifications:

• Bachelor's degree in Mechanical Engineering or equivalent practical experience.
• 3-5 years of experience in sales proposal, analysis, and negotiation of industrial equipment, preferably with furnace heat treatment experience.
• Strong customer-oriented attitude and excellent verbal and written communication skills.
• Broad knowledge of mechanical and electrical systems.
• Ability to multitask, prioritize, and work with minimal supervision.
• Team-oriented with a positive attitude.
• Detail-oriented and adaptable to a fast-paced environment.
• Willingness to travel nationally and internationally to customer sites.

Reporting: Reports to Managing Director/President