Under the general supervision of the Corporate Billing Supervisor, the Corporate Billing Annual Account Manager provides support to assigned Inmar customer and business unit billing teams. Tasks may include delivering invoices via email or uploading to external web portals, resolving rejections or exceptions based on invoices or bids, overseeing shared inboxes to facilitate work queues for proactive and reactive processes, maintaining standard operating procedures, and conducting invoice research as needed. The position requires effective written and verbal communication with internal partners across business units. The individual must show initiative and urgency with good judgment and attention to detail. This position requires proficiency in spoken, written and read English. 

Primary responsibilities may include 3 or more of the following activities: 

Operational (85%)

- Deliver invoices to customers via email or web portal.

- Monitor customer AP portals and facilitate internal actions necessary to obtain payment approval.

- Take action on debit memo exceptions following departmental guidelines.

- Take action on clearing and submitting invoices in the billing system following departmental guidelines.

- Take action on bid level exceptions specified in reports provided. 

- Maintain billing according to instructions provided as part of the collection escalation process.

- Follow standard operating procedures to complete assigned workload.

-Coordinate with internal partners and team members when necessary.

-Ensure compliance with all department productivity standards.

-Comply with department and company policies and procedures.

High School Diploma/GED

- 1-2 years of work experience and/or any equivalent combination of experience and training that provides the knowledge, skills and abilities necessary to perform the major responsibilities/essential functions of the position. 

- Proficient in Microsoft Windows

- Proficient in Google Office Suite, Microsoft Office Suite, 10 Key Manual Entry

- Proficient in reading, writing and speaking English.

- Individual Competencies: