Puesto, ciudad o estado.

Hace 1 sem

Customer Experience Trainee

Salario no mostrado por compañía.

Ria Money Transfer México en

Sé de los primeros en postularte

Company logo

Hace 1 sem

Customer Experience Trainee

Salario no mostrado por compañía.

Ria Money Transfer México

en

Company logo

Sé de los primeros en postularte

Sobre el empleo

Educación mínima requerida: Universitario sin titulo

Detalles

Horario:Medio tiempo
Espacio de trabajo:Presencial

Beneficios

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
  • Plan de crecimiento personal y laboral

Descripción

Ria's mission is to be the world's most progressive money transfer company by offering service excellence and the most competitive and reliable remittance payment services to our customers.

 

RIA Money Transfer is a leading global money transfer company committed to providing fast, safe and affordable financial solutions to customers around the world.

 

Responsibilities

 

  • Execute the manual geolocation validation process according to established criteria and protocols.
  • Analyze and review data related to Operation's SLAs.
  • Collaborate with the team to ensure accuracy and quality of data collected.
  • Identify and report potential gaps or errors in geographic information.
  • Provide general support on tasks related to the Retailing the Network project.
  • Support on Zendesk Ticketing System Configuration for RevOps teams.

 

Qualifications

 

  • Active student in the last semesters of a bachelor's degree in a related discipline (Engineering / Administration / International Business).
  • Intermediate-advanced level of English.
  • Strong attention to detail and ability to perform tasks accurately.
  • Ability to analyze data and draw meaningful conclusions.
  • Basic knowledge of data analysis tools (preferred but not required).

 

** For appliying you must have insurance service provided by your school.

 

We offer:

 

  • Economic support.
  • High possibilities of obtaining a full-time position in the company.

ID: 18428794