HUAWEI TAC Queretaro is looking for a motivated candidate to join us as: Wireless Engineer.

Location: El Marqués, QRO.

RESPONSIBILITIES:

•Handling customer service requests from Latin America products.

•Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support.

•Performing Customer Network Health Check Reports.

•Provide detailed information on how to set up, configure or upgrade Wireless products and their features.

•Use trouble ticketing system for tracking customer interactions and fault analysis.

REQUIREMENTS:

•Familiar with GSM BSS, WCDMA, LTE, 5G Network.

•Knowledge of Wireless Product and Network planning and optimization.

•Basic knowledge of IP network and OSS.

•BTS,BSC, eNodeB, installation, operation and maintenance.

•Bachelor or above degree.

SKILLS:

•Fluent English, conversation and writing.

•Strong working relationships with other teams.

•Quick learning technical and procedural topics.

WE OFFER:

•Salary package.

•10% Monthly food coupons.

•13% Monthly saving fund.

•Major Medical Insurance.

•Life Insurance.

•Mobile allowance.

•Extra vacation days.

•Other extra benefits.

Join our team, apply now!