Job Title: Coordinator, Cash Operations

Classification: Non-Exempt

Salary Grade:

Direct Reports: No

Reports to: Supervisor, Cash Operations

Position Summary:

Under direct supervision, the Coordinator, Cash Operations is directly responsible for performing data entry and related duties for payments received by the company. This includes balancing bank deposits before posting cash receipts, scanning physical checks for deposit to bank, performing cash applications against receivables, handling credit balances, and resolving account irregularities.

The Coordinator, Cash Operations also generates refunds, adjustments, and any other accounting transactions related to A/R management. This position involves diplomatic interaction with customers to provide payment information and billing support in order to expedite payment of invoices due to the organization.

Primary Accountabilities:

Operational (95%)

?               Retrieve payment data daily from banks and other money sources and prepare for posting

?                Post payments to various applications/systems to ensure that aging data is maintained in an accurate and timely manner

?               Prepare and scan physical checks for deposit to bank  

?               Complete analysis and review of clients' DSO

?                Review credit balances, refunds, and adjustments, and apply adjustments and/or corrections to invoice records

?                Balance daily posting batches to bank data; prepare and distribute reconciliation reports and statistics to key personnel

?                Work with customers to arrange payment of outstanding and late accounts in collaboration with the collections team

?               Investigate and resolve Invoicing discrepancies or misapplied cash transactions

Administrative (5%)

?               Perform filing of electronic and physical daily payment documentation

?               Prepare documentation for customer/manufacturer/agent (vendor forms, W9, etc.)

?                Prepare documentation required to obtain approvals for cash transfers from one bank account to another or to link customer accounts for cash application needs

?               Special projects as assigned

Required Qualification:

?               High School Diploma/GED; Associate Degree preferred

?                2-4 years related work experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.

?               Proficient in Microsoft Excel and G-Suite applications

?               Highly Proficient in 10 key data entry

?               Ability to work in a fast-paced, multiple priority, team focused environment

?               High level of accuracy and attention to detail

Individual Competencies:

?               Adaptable: Responds to change with a willingness to learn new ways to accomplish work.

?                Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.

?                Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.

?                Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.

?                Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.

?                Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.

?               Collaboration: Works collaboratively with others to achieve group goals and objectives.