? Academic background: (University degree) – Administration, Accountability, Economy, Finance, or similar.

? Years of experience: 2-5 years in a similar position or developing similar activities ? Age: Indistinct

? Gender: Indistinct

? Proficient with Microsoft Office

? Fluent in English and Spanish

? Experience with sales or customer service

? Experience with CRM - a plus

? Visa – not a requirement 

Responsibilities

Inside Sales Representatives provide essential support for the sales team. Inside Sales are responsible for the efficient handling of sales orders, and they help to improve the productivity of field sales representatives by dealing with customer queries and fielding calls. This important position contributes to the quality of customer service and the achievement of sales targets.

Typical duties include but are not limited to:

? Processing orders

? Shipping follow-up

? Sending orders to headquarter

? Assisting with after sales / inside sales 3 | SLA

? Work with USA team to assist with administrative duties

? Process orders from email and phone using our CRM

? Maintain and update records on our CRM

? Check data accuracy in orders and invoices

? Collect payments for open invoices

? Answering telephone calls and contacting customers

? Coordinate with logistics to ensure timely deliveries

? Maintain inventory and handle shipping documents with our freight forwarders

? Support sales activities such as preparing quotations and following up with customers

? Work closely with our Mexican partners to follow up with open projects

? Occasional travel for trade shows, trainings, or regional customer visits

Note: Related additional tasks may be added based on business needs

Labor conditions

Location: Mexico City – Home Office

Hiring: Through Manpower – for 1 year

Hours: Monday – Friday: 9 to 6

Benefits: Law benefits