The Site IT Support job family forms the Site IT Support track within the IT function. Positions in this family provide Infrastructure support to end-users at PPG locations. They work with centralized IT teams to provide new solutions and support the existing standards Responsible for providing daily technical support to employees for a range of hardware and software related systems.

This Job is located in #LI-OnSite within San Juan del Rio, Queretaro and will report to Manager.

Key Responsibilities

• Respond to and diagnoses problems through discussion with users
• Maintain and Troubleshoot a range of user problems including PC hardware/software/LAN and voice network
• Diagnose problem source through discussions with users and coordinating with internal IT organization support and operations groups or with vendors to resolve problems
• Onsite Technology Support provides in-person assistance to employee end-users including respond to telephone calls, emails, and personnel requests for technical support.

Qualifications

• English written and verbal communication skills, including ability to work with customers throughout the organization.
• Minimum 4 years' experience in Computer Science, Engineering, or related discipline
• Drive license.
• Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.

This job posting may have multiple locations listed.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.