Passionate about positive change? Tech-savvy and ambitious? Join us at Birdman for an incredible opportunity to empower healthier, sustainable choices. Take flight and be part of our journey! ?????? The Role: We are looking for a Commercial Analyst & Order to Cash specialist, with excellent communication skills, charisma, and a high attention to detail to handle this process, customer service, and order tracking. The role main objective is to ensure that the supply chains have what they need to continue the operational flow. The role involves providing concise information aligned with the customer's interests, clarifying doubts, and resolving issues in the order fulfillment process. The successful candidate is someone passionate about putting the customer first and with experience working under pressure. Get ready to soar and make a difference! ???????? The Goal: At Birdman, we strive for greatness. Our goal is clear - become a global leader in the supplements industry and become a trailblazer in the plant-based revolution. You'll be an essential part of this transformational journey, steering us towards unparalleled success. Requirements Key Responsibilities: ?? Order Management: The administration and supervision of all processes involved in the life cycle of an order, from its creation to its collection. ?? Credit & Collect: An essential function in a company that is responsible for managing credit transactions. ?? Purchase Order Flow: The process of the purchase order from its entry into the system until its invoicing & delivery. ?? Delivery Appointment Control: The supervision with clients deliveries to fulfill with dates and times. ?? Invoicing and billing: Whether a customer has paid in full or is waiting for a bill, an invoice with the correct information and status is issued. ?? Data management: Analysis of data helps businesses see where improvement is needed. Basic Qualifications: ?? Academic Excellence: You've soared high in your educational journey, holding a Bachelor's degree from a top-tier school. Whether you majored in Business or Engineering, your passion and dedication shine through. ?? Beyond the Books: We value more than just grades. Show us your extraordinary achievements in extracurricular activities that demonstrate your drive to make a difference. ?? Data-Driven Decision Maker: Your decisions are grounded in data, not guesswork. You're a master at turning numbers into meaningful actions, empowering us to fly towards success. ??? Multilingual Communicator: Fluent in the language of innovation, you excel in written and verbal communication in both English and Spanish, connecting with a global audience. ?? Resourceful & Entrepreneurial: Challenges excite you because they fuel your resourcefulness and entrepreneurial spirit. You're a hands-on problem solver, always ready to take flight! Bonus points if: ?? Embrace Our Mission: Your passion for creating a positive impact on our planet aligns perfectly with Birdman's values. You're driven by a deep commitment to our mission and eager to contribute to a sustainable and healthier world. ?? 2+ Years of Digital Mastery: Your expertise through an ERP: SAI, SAP, Oracle, Microsoft Dynamics, Intelisis or other. ?? Account Management Ace: Proven track record of excellence in sales or customer service. ?? Analytical Wizardry: Advanced knowledge of Excel, R, and SQL empowers you to wield data with precision. Your proficiency in business intelligence tools unlocks deeper insights for strategic growth.