Job Description – AR Analyst, Accounts Receivable

Summary:

The AR Analyst role will be responsible for managing the day-to-day AR transactional operations in one of the following areas (credit, billing, cash application, and collections) for RS Americas, Inc. The AR Analysts will be responsible for providing AR support in one of the functional areas below:

Credit & Collections:

The AR Analysts will be responsible for their assigned customer portfolios (including AR billing; credit reviews based on collections and all communications on past due transactions). This position is responsible for ensuring that all reviews, validations, and follow-up communications with internal and external customers occur accurately, timely, and best in class.

·        Assist in the collection, management, and resolution of outstanding invoices from past due accounts.

·        Take corrective actions based on customer's or Sales rep's communication by involving internal teams to validate the complaint and bring it to resolution.

·        Interfaces with sales support, cash team, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts.

·        Follow through the commitments and deadlines, communicated by the management, by prioritizing the workload.

·        Manage portfolio of accounts including delinquency, write-offs, and credit memos.

·        Manage personal targets to ensure collectability within the set of company goals.

·        Assist in the Credit Review process to determine if accounts should be placed on Hold, Block or be released based on Collection efforts.

·        Provide Recommendations based on Credit Line increases and decreases based on payment trends, collection efforts, and sales activity to mitigate overall risk.

·        Fraud review and risk prevention.

·        Assists with other related special projects and environment testing, as required.

Customer Master:  

The AR Analyst for Customer Master will be responsible for supporting the day-to-day AR Customer setup, review, and maintenance for SAP Customer Master Data (including credit reviews) for the Americas and Canada.  

·        Oversee and confirm the accuracy of account creation and maintenance through workflow tickets or email.

·        Checks credit bureaus for potential new customers' creditworthiness to ensure diligent review is supported to mitigate Credit Risk.

·        Fraud review and risk prevention.

·        Review and validate of tax certificates are submitted correctly before approval.

·        Manage emails received by internal and external customers for account change requests and customer forms.

·        Partner with the Accounts Receivable team to help reconcile, monitor, and validate to maintain Customer Master Data integrity supporting Payer alignment.

·        Manage requests from Accounts Receivable and Sales to support account consolidation and deletions to refrain customer master having duplicate accounts.

·        Assists with other related special projects and environment testing, as required.

Cash Application:

The AR Cash Analyst will provide day-to-day operation support in all areas of Cash Application that will be responsible for processing all cash receipts for the Americas and Canada.

·        Process daily cash via lockbox, ACH, Wire, Credit Cards, and physical checks.

·        Investigates payment discrepancies, including short pays, over-pays, and unidentified payments.

·        Completes daily reviews of cash accounts to ensure all payments are processed and reconciled.

·        Reviews, research and process payments and unapplied payments, including diligent follow-up with various internal and external stakeholders.

·        Reconciles, monitor and clear unidentified accounts.

·        Processes refund requests and miscellaneous payments. Provide proper backup, support, and approval to support the request.

·        Assists with other related special projects and environment testing, as required.

Qualifications:

·        Bachelor/Associate degree preferred and/or 2 years of relevant experience (Full Cycle AR a plus)

·        Fluent in English reading, writing, and communication.

·        Strong knowledge of computer technology and financial accounting systems (Ex: SAP, Oracle, High Radius, D&B) 

·        Strong knowledge of analyzing and assimilating data from various sources.

·        Analytical knowledge to track and communicate AR trends.

·        Advanced skills utilizing Microsoft Office Software.

·        Strong written and verbal communication skills